Introduction: These terms and conditions apply to the purchase of pets through our online e-commerce platform. By placing an order, you agree to be bound by these terms and conditions.
- Availability of Pets: While we make every effort to ensure the availability of the pets advertised on our website, we cannot guarantee their availability at all times. If a pet is no longer available, we will notify you as soon as possible and offer you a full refund, including any deposit made.
- Order Acceptance: Your order is not considered accepted until we have confirmed your purchase in writing. We reserve the right to cancel any order, at any time, for any reason.
- Payment: We accept payment via credit card, debit card, and PayPal. A non-refundable deposit may be required to secure the purchase of a pet. The remaining balance must be paid in full prior to delivery.
- Shipping and Delivery: The cost of shipping and delivery will be determined by the size, weight, and destination of the pet. We will provide an estimated delivery date, but this date is subject to change. We are not responsible for any delays in delivery that are outside of our control.
- Health Guarantee: All pets are guaranteed to be healthy at the time of delivery. If, within 72 hours of delivery, you believe your pet is not in good health, you must contact us immediately.
- Returns and Refunds: Pets are not eligible for return or refund, except in the case of a health guarantee claim as outlined in section 6. Deposits are non-refundable.
- Limitation of Liability: Our liability to you for any reason, and regardless of the form of the action, is strictly limited to the purchase price paid for the pet.
- Governing Law: These terms and conditions and any disputes arising from them will be governed by the laws of the jurisdiction in which the pet was purchased.
- Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time. Your continued use of our e-commerce platform following any changes indicates your acceptance of the new terms.
By placing an order for a pet through our e-commerce platform, you agree to be bound by these terms and conditions. If you have any questions, please contact us.